Information Management and Strategy

Dr. Donald Marchand leads the information management and strategy practice. He is Professor of Strategy and Information Management at the International Institute for Management Development (IMD) in Lausanne, Switzerland - one of the leading executive development institutes and business schools in Europe and internationally. He is also Chairman and President of enterpriseIQ®, the first global business analytics company offering proven metrics that link superior performance to how effectively a company manages and uses knowledge, information, people and technology.

His special interests include managing information and knowledge to drive superior business performance, internet strategy for established companies; demand/supply chain management and the strategic use and deployment of information systems and technology in companies operating in local, regional and global markets. He is an internationally known researcher, advisor and speaker with over 35 years experience in counseling senior executives and general managers in business and government on the effective use and management of information and technology. Dr. Marchand offers strategic and customized consulting services for senior business and information executives in global companies seeking to maximize competitive advantage with information technology. These services are provided in a variety of formats designed to meet individual client needs, including on-site counseling, executive team facilitation, seminars and workshops. Consulting areas and speaking topics include the following:

  • Designed to Fail: Why IT-Enabled Business Projects Underachieve

  • Customer Relationship Management - Challenging the Myth

  • Realizing IT Value: A Shared Responsibility between Senior Managers and the CIO

  • The Role of Information in Creating Value Efficiently

  • Teaching General Mangers About the Business Value of IT

  • Importance of Information Capabilities in Managing Complex Mergers

  • Extracting Business Value from IT: It's Usage, Not Just Deployment, That Counts!

  • Making Organic Growth Happen: The Information Capability Advantage

  • How Great Companies Manage Information Capabilities for Sustainable Advantage

  • Does IT Matter? Yes. But How Much in My Business?

  • Maximizing Information Effectiveness: Making the Invisible Visible!

  • Competing with Information and Technology: The Importance of Knowing What You Want To Do

  • Globalizing the Enterprise with the "Right" Balance of Business Flexibility and Standardization: The Information Capability Advantage

  • Measuring, Valuing and Managing Information, People and IT Capabilities: Pre and Post Merger and Acquisition

  • Senior Management Leadership Challenge to Implement Superior Information Capabilities

  • The Future Roles of the CIO

  • Understanding the Information Orientation (IO) Metric


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